At Desert Safari Tours UAE, we aim to provide a seamless booking experience. Please review our booking policy before confirming your reservation.

Booking Confirmation:

• Bookings can be made online, via phone, or email.
• A confirmation email with your tour details will be sent once the payment is received.

Payment Terms:

• 30 % payment is required at the time of booking unless otherwise agreed.
• We accept payments via credit/debit cards, bank transfers, or cash (where applicable).

Cancellation Policy:

• The cancellation is free of charge if it is done within the first 48 hours for retail bookings spanning for one week or 7 days.
• A fee of 50% of the tour package will be charged for the next 24 hours.
• Beyond that period, the entire amount of the tour package will be forfeited if the cancellation is done beyond that period.
• For corporate bookings, which are extending for over 21 days, our company will charge a 50% cancellation fee, if it is in the first week (e.g. if the tour is cancelled within the week after booking has been made)
• After one week, cancellation of corporate bookings will be charged the full amount as the cancellation fee.

A refund will only be processed in the original payment mode.
No refund can be made if you failed to join a tour, if you leave before it is completed, or if you join it after departure. There is also no refund for “no show.”
No refund will also be given for curtailment, delay or alteration of a tour due to mechanical failure or severe weather conditions. Remember that the components of the trip are weather dependent, and our company cannot be held liable if any of the components will not be available during the tour.

Amendments:

• Changes to bookings (e.g., date or participant number) are subject to availability.
• Additional charges may apply for amendments made less than 24 hours before the tour.

No-show Policy:
If you fail to show up for the tour without prior notice, no refunds will be provided.

Special Requests:
Please inform us in advance of any special requirements, such as dietary restrictions, health conditions, or accessibility needs.

For any booking-related enquiries, contact us at sale@auhrent.com or +971503290607